PRIVACY POLICY
PittsStop Surplus LLC
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
PittsStop Surplus LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
INTRODUCTION
This Privacy Policy describes how PittsStop Surplus LLC collects, uses, stores, and protects your personal information when you interact with our services.
This includes when you:
Visit our website
Submit forms
Communicate with us
Use our services
Participate in promotions, marketing, or events
If you have questions regarding this policy, please contact us:
If you do not agree with this Privacy Policy, please discontinue use of our services.
SUMMARY OF KEY POINTS
Do we process sensitive personal information?
No. We do not process sensitive personal information.
Do we receive information from third parties?
No. We do not collect personal information from third-party sources.
How do we process your information?
We process your information to:
Provide our services
Improve service performance
Communicate with you
Prevent fraud
Comply with legal obligations
We only process your information when we have a valid legal basis to do so.
Do we share your personal information?
We do not sell, trade, or share your personal information with third parties for marketing purposes.
The only exception may occur in rare cases such as:
Legal obligations
Court orders
Business transfers (merger or acquisition)
If this occurs, your privacy will remain protected.
SMS DATA PROTECTION STATEMENT
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing may occur with subcontractors providing operational support services such as:
Customer support platforms
SMS delivery providers
However, SMS opt-in data and consent records will never be shared with third parties.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us.
This occurs when you:
Fill out a form
Contact us
Request services
Subscribe to updates
Schedule appointments
Personal Information
The information we collect may include:
Name
Email address
Phone number
Physical address
Payment information (if applicable)
Communication consent records
SMS opt-in timestamps
Non-Personal Information
We may also collect technical information such as:
IP address
Browser type
Device type
Website usage data
Cookies and tracking technologies
Customer Communication Data
We may collect records related to:
Customer inquiries
Support requests
Appointment scheduling
Service feedback
2. HOW WE USE YOUR INFORMATION
We use your information to:
Provide requested services
Improve our website and services
Process payments and transactions
Respond to customer inquiries
Send service notifications
Maintain security and fraud prevention
Maintain records of consent for communications
3. SMS MESSAGING & COMPLIANCE
By opting into SMS communications from PittsStop Surplus LLC, you agree to receive text messages related to our services.
These messages may include:
Appointment reminders
Customer service updates
Important notifications
Service-related alerts
Opt-In Consent
You will only receive SMS messages if:
You explicitly opt in
You provide your phone number through a form or service interaction
We maintain timestamped records of all opt-in actions.
We comply with:
TCPA (Telephone Consumer Protection Act)
CTIA messaging guidelines
Opt-Out Instructions
You may stop receiving SMS messages at any time.
Simply reply:
STOP
After opting out:
You will receive a confirmation message
No further messages will be sent unless you opt in again
Message Frequency
Message frequency may vary depending on:
Service usage
Customer interaction
Appointment schedules
Help & Support
Reply HELP to any message for assistance.
Or contact us:
Carrier Information
Standard message and data rates may apply depending on your carrier.
Wireless carriers are not responsible for delayed or undelivered messages.
Supported carriers include:
AT&T
Verizon
T-Mobile
Sprint
Most regional U.S. carriers
4. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
Improve website performance
Track usage behavior
Customize user experiences
You may disable cookies through your browser settings if preferred.
5. DATA RETENTION
We retain your personal information only for as long as necessary to:
Provide services
Maintain records
Comply with legal obligations
When information is no longer required, we securely delete or anonymize it.
6. DATA SECURITY
We implement technical and organizational security measures designed to protect your personal information.
However, no system can guarantee complete security. Internet transmissions and data storage systems may carry inherent risks.
You should access our services using secure internet connections.
7. YOUR PRIVACY RIGHTS
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us:
Marketing Communication Opt-Out
You may unsubscribe from marketing communications at any time by:
Clicking the unsubscribe link in emails
Replying STOP to SMS messages
Contacting us directly
Cookies Management
Most browsers allow you to:
Block cookies
Delete stored cookies
Manage cookie permissions
Disabling cookies may affect some website functionality.
8. DO NOT TRACK SIGNALS
Some browsers offer Do-Not-Track (DNT) settings.
Currently, there is no universal standard for recognizing DNT signals, so our website may not respond to them.
9. UNITED STATES PRIVACY RIGHTS
Residents of certain states may have additional privacy rights.
These states include:
California
Colorado
Virginia
Connecticut
These rights may include:
Access to personal data
Data deletion
Data correction
Opting out of targeted advertising
To exercise these rights, contact us:
10. INTERNATIONAL PRIVACY RIGHTS
Residents of certain countries may also have rights under local privacy regulations.
These may include:
Access to stored personal data
Correction of personal data
Restriction of data processing
Contact us if you wish to exercise these rights.
11. POLICY UPDATES
We may update this Privacy Policy from time to time.
When updates occur:
The "Last Updated" date will be modified
Changes will be posted on this page
Continued use of our services constitutes acceptance of any updates.
CONTACT INFORMATION
If you have questions regarding this Privacy Policy, please contact:
PittsStop Surplus LLC
